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Privacy Policy

Effective Date: October 5, 2024

This Privacy Policy describes how GrabiShop (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website (the “Website”) and use our services (collectively, the “Services”).

1. Information We Collect

We collect several types of information when you use the Services:

  • Personal Information: This includes information that can be used to identify you directly, such as:
    • Name
    • Email address
    • Billing address
    • Shipping address
    • Phone number
    • Payment information (credit card number, billing address, etc.)
  • Non-Personal Information: This includes information that cannot be used to identify you directly, such as:
    • Device information (type of device, operating system, IP address, browser type)
    • Usage data (pages you visit, features you use, time spent on the Website)
    • Geographic location (general location based on IP address)

2. How We Collect Information

We collect information from you in a variety of ways when you use the Services:

  • Information you provide:
    • You may provide personal information when you create an account, place an order, subscribe to our newsletter, contact customer support, or participate in other interactive features of the Website.
  • Information collected automatically:
    • We automatically collect non-personal information through cookies and other tracking technologies.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To fulfill your orders and provide you with the Services
  • To create and manage your account
  • To process your payments
  • To communicate with you about your orders, including order confirmations, shipping updates, and customer service inquiries
  • To personalize your experience on the Website
  • To improve the Website and our Services
  • To send you marketing communications (with your consent)
  • To comply with the law

4. Sharing Your Information

We may share your information with third-party service providers who help us operate the Website and provide the Services. These service providers are contractually obligated to keep your information confidential and secure.

We may also share your information with third parties under the following circumstances:

  • To comply with legal process, such as a court order or subpoena
  • To protect our rights and property
  • To prevent fraud or other illegal activities

5. Cookies and Other Tracking Technologies

We use cookies and other tracking technologies to collect non-personal information about your use of the Website. Cookies are small data files that are stored on your device when you visit a website. They allow us to track your activity on the Website and remember your preferences. You can control or disable cookies through your browser settings. However, please be aware that disabling cookies may limit your ability to use certain features of the Website.

6. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

7. Your Choices

You have several choices regarding your information:

  • You can choose not to provide certain information, but this may limit your ability to use certain features of the Website.
  • You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
  • You can control or disable cookies through your browser settings.

8. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. We will take steps to delete that information from our records.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes to this Privacy Policy on the Website. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

support@grabishop.com

+1 (859) 919 1826

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